Product Information
At Quinv Arena, we strive to provide accurate and detailed descriptions of all our gaming products. We encourage customers to read product descriptions carefully before making a purchase. If you have any questions about a product, please reach out to our customer service team for assistance. We aim to ensure that all images and descriptions are as accurate as possible, but we cannot guarantee that all information is error-free.
Order Processing
Once you place an order, you will receive a confirmation email detailing your purchase. Orders are processed promptly, and we aim to ship items within the specified timeframe. However, unforeseen circumstances may cause delays. If your order is delayed, we will notify you via email. It is your responsibility to provide accurate shipping information to avoid any issues with delivery.
Returns and Exchanges
We want you to be satisfied with your purchase. If you need to return or exchange an item, please contact our customer service within 30 days of receiving your order. Items must be in their original condition and packaging. Certain products may be exempt from returns, such as digital downloads or opened software. Please review our return policy for more details.
Customer Responsibilities
As a customer, you agree to provide accurate information during the registration and checkout process. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. If you suspect any unauthorized use of your account, please notify us immediately. We reserve the right to suspend or terminate accounts that violate our policies.
Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of Quinv Arena or our content suppliers. You may not reproduce, distribute, or create derivative works from any content without our express written permission. We take intellectual property rights seriously and will take appropriate action against any infringement.
Limitation of Liability
Quinv Arena is not liable for any damages arising from the use or inability to use our products or services. This includes, but is not limited to, direct, indirect, incidental, or consequential damages. We do our best to ensure that our website is secure and free from viruses, but we cannot guarantee that it will be error-free or uninterrupted. It is your responsibility to take precautions to protect your devices.
Contact Information
If you have any questions or concerns about our terms and policies, please feel free to contact us at [email protected]. We value your feedback and are here to assist you with any inquiries you may have regarding your shopping experience. Thank you for choosing Quinv Arena for your gaming needs.